World Tours 360 Privacy Policy
About This Policy
World Tours 360 takes data protection and privacy responsibilities seriously.
Please read this Privacy Policy carefully to understand how we collect, use, disclose, store, and protect your personal information when you use our website, submit an inquiry, or book any travel-related services through us. This policy describes the types of information we collect, why we collect it, and the steps we take to safeguard your information.
This Privacy Policy may be updated from time to time to remain compliant with legal requirements and reflect changes in how we operate. You are responsible for checking this page periodically for updates. If significant changes are made, we will notify you via our website or email.
Who Is World Tours 360?
“World Tours 360”, “we”, “our”, or “us” refers to WorldTours360.com, an independent travel service provider that researches, curates, and facilitates travel packages, itineraries, activities, and third-party travel products worldwide. We work with a wide network of travel suppliers, affiliate partners, tour companies, and service providers to deliver travel services.
For purposes of global data protection laws, the World Tours 360 entity you interact with is the primary controller of your personal data.
This Privacy Policy applies to all customers, website visitors, suppliers, business partners, and users of:
- WorldTours360.com
- Any subpages, forms, or booking links
- Email communications
- Third-party booking platforms integrated with World Tours 360
- Social media pages operated by us
When you interact with external travel suppliers through our site or booking process, please also review the privacy policies of those individual providers.
What Information Do We Collect?
Making an Enquiry or Booking Travel Services
When you enquire about or book a trip, tour, flight, activity, or travel package through World Tours 360 or our partners, we may collect:
- Full name
- Date of birth and gender
- Email address, postal address, and phone number
- Emergency contact information
- Passport details or copies
- Visa information
- Travel insurance information
- Travel preferences
- Dietary needs
- Height and weight (only when required by activity operators)
- Medical or accessibility information (optional but recommended for safety)
- Any information required by travel suppliers to confirm your booking
We also store the details of the products you have inquired about or purchased, plus any relevant travel details (flights, accommodation, activities) provided by you or by third-party operators.
Some destinations or third-party visa partners may require additional sensitive information. We only request such data when it is necessary to process your travel arrangements.
We also automatically collect technical data when you browse our website, including IP address, browser type, device type, and website usage information.
(See our Cookies Policy.)
Financial Information
We use secure third-party payment processors (such as Stripe, PayPal, and other PCI-compliant gateways). These providers process payments on our behalf.
Important:
- We do not store credit card numbers.
- We ask that you never email your card details.
- Any financial information given over the phone for refunds or adjustments is used only for that transaction and not stored elsewhere.
Photos and Video
During travel experiences booked through World Tours 360, photos or videos may be taken by tour leaders, local operators, or other passengers.
- If you prefer not to be photographed, please inform the guide or photographer.
- We will not use your image for marketing without your consent.
- We are not responsible for photos taken by other passengers.
Some trips may use professional photographers. You will be informed in advance and may choose to opt out.
Marketing Information
We may collect marketing-related data, such as:
- Name
- Email address
- Country
- Phone number
- Travel interests and preferences
- Competition entries
- Newsletter subscription preferences
You may unsubscribe from marketing emails at any time.
Research and Feedback
We may invite you to:
- Participate in surveys
- Provide trip feedback
- Join interviews or research sessions
We collect your booking details, comments, ratings, and any additional information you choose to share.
Why We Collect Your Information
World Tours 360 collects and processes your information in order to:
- Provide travel products and services
- Process reservations and bookings
- Manage your account and communications with us
- Contact you regarding your trip, updates, changes, or emergencies
- Improve our website, services, and customer experience
- Respond to enquiries, feedback, and complaints
- Send marketing content when permitted
- Comply with legal obligations
Legal bases for processing your data include:
- Performance of a contract (to provide your booking)
- Legitimate business interests
- Compliance with legal requirements
- Vital interests (e.g., medical emergencies)
- Consent (e.g., marketing communications or sensitive health information)
If you choose not to provide certain information, we may be unable to complete your booking.
How We Use Your Information
For Travel Bookings
We use personal information to:
- Confirm reservations with airlines, hotels, tour operators, and activity providers
- Communicate with you about your booking
- Share required information with suppliers for visa, immigration, insurance, or health clearance
- Ensure your safety and accessibility needs
- Provide trip documents, tickets, vouchers, and confirmations
Photos & Media
With your consent, photos may be used for:
- Social media content
- Website imagery
- Brochures or marketing materials
Marketing
We may use your information to:
- Send newsletters
- Inform you of deals, discounts, or new trips
- Recommend travel products relevant to your preferences
You can opt out anytime.
Research
We use de-identified data to:
- Improve our website and services
- Develop new travel offerings
- Monitor trends and destination demand
How We Collect Information
Information is collected when:
- You submit an enquiry or booking
- You call or email us
- You communicate via social media
- You complete a form, survey, or feedback
- A friend or family member books on your behalf
- Travel suppliers share booking-related data
- You browse our website
Sharing Your Information
We may share your information with:
- Airlines
- Hotels
- Local tour operators
- Visa partners
- Travel insurance providers
- Payment processors
- Customer support tools
- Marketing and research providers
- Destination management companies
- Government authorities when legally required
We also share information within the World Tours 360 business network for operational purposes.
World Tours 360 does not sell personal information.
Cross-Border Transfers
As we work globally, your information may be transferred to partners or suppliers in other countries.
We take steps to ensure:
- Privacy protections
- Secure transfer mechanisms
- Compliance with international data laws
Your Rights
Depending on your location and local data laws, you may have the right to:
- Access the personal data we hold
- Correct inaccurate information
- Request deletion of your data
- Object to certain types of processing
- Withdraw marketing consent
- Transfer your data to another provider
- Restrict processing in certain circumstances
To exercise your rights, contact us using the information below.
Retention of Information
We retain your personal information for as long as necessary to:
- Provide travel services
- Comply with legal obligations
- Maintain records for security, dispute resolution, and accounting
How We Protect Your Information
World Tours 360 uses appropriate technical and organizational measures to protect your personal data, including:
- Secure servers
- Encryption
- Access controls
- Staff confidentiality requirements
- Breach response procedures
While we take strong precautions, no system is fully secure. Please take care when sharing information online.
Third-Party Links & Widgets
Our website may include:
- External links
- Social media widgets (e.g., Facebook, Instagram)
These third parties may collect information. Their privacy policies apply.
Cookies & Website Data
We use cookies to improve your website experience.
See our Cookies Policy for more information.
Contact Us
If you have questions, concerns, or want to exercise your privacy rights, you may contact:
World Tours 360 Privacy Team
Email: info@worldtours360.com
Website: https://worldtours360.com (Contact Form)
We respond to all privacy inquiries within a reasonable timeframe.
If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.